How are your prices determined? is slightly more costly than other online writing services. We are offering original, custom-written papers! Additionally, most cheap writing services provide poor-quality papers that are often fully or partly plagiarized. These are usually written by unqualified writers and sold to other customers after you receive them. This is indeed a dangerous practice. Therefore, it will not emerge elsewhere because, under the terms of our originality policy, that paper belongs exclusively to the person who bought it. So, tread carefully when considering other providers since many are inferior in terms of product quality and customer service.

What happens if my paper needs revising?

The option of a no-cost revision is offered to every customer. You are given up to 48 hours past the deadline to request a revision on assignments less than 20 pages in length and up to 30 days in the case of larger papers.

What is your policy on customer satisfaction?

Firstly, please understand that the writers, researchers, and editors we employ will have undergone a strict evaluation and screening process. Orders are assigned to writers based on a writer’s expertise in a given field and the educational level of the customer. Secondly, all the information and instructions on an order form are carefully taken into account, including the deadline. We will deliver your paper in strict accordance with the deadline set so choose it wisely, to have time for paper review and apply for revision, if needed. There is no additional cost for revision work if an assigned writer fails to adhere to the instructions you provided. We understand that our business depends on our valued customers, and we can only remain in business if we meet and preferably exceed your expectations. Rest assured that will do everything necessary to ensure you are delighted with both the quality of our products and the level of service!

Can you describe the order process?

Just click the order form link on’s website. This will direct you to a page where you can provide sufficient information to enable us to allocate your order to a suitable writer. Complete the payment, and the writing process will begin. You must provide correct contact details i.e. every means of contacting you, for example, phone number, email address, fax number, and so on. It is vital our representatives can contact you straight away in the event we need more information or have any questions.

Will I be able to communicate with the writer you assign to me?

Definitely, and for the full duration of the writing process! We provide several methods for you to directly communicate with your assigned writer. This is essential since you might need to upload files or documents or attach additional materials. Similarly, your assigned writer may need to get in touch with you directly if he or she will have any questions.

What assurance do you provide about plagiarism?

All work delivered by is guaranteed to be original. Firstly, we only employ degree-qualified professionals to create authentic texts. Secondly, the writers at our company understand that even the tiniest trace of plagiarism means instant termination of employment. Thirdly, we test every written piece for signs of plagiarism using sophisticated in-house detection software, which was developed by knowledgeable professionals. This software does not send reports on plagiarism checks to any publicly accessible database, an essential safeguard for our customers. When a college or university runs a plagiarism test, those sections that were checked previously by standard software will be highlighted. Therefore, the scans run by will not be found elsewhere. Every paper we produce is authentic and our company provides plagiarism reports and solid guarantees to back up this promise. To date, our detection software has not made any mistakes. Nevertheless, if the customer thinks the paper contains plagiarism, he is eligible to have the money refunded if submitted a valid plagiarism report. Our Quality Assurance team checks all requests and responds in three to four business days. It is quite usual for students to ask us to review and edit their papers. In such cases, is unable to guarantee the authenticity of any parts we did not create. We will, however, be delighted to run a plagiarism test on your paper if required. We additionally encourage customers to take an ethical and responsible approach to their writing projects so as not to endanger their chance of a great education.

What papers/assignments can you help with?

The writing service offered by covers all forms of academic assignments, from high school right the way through to the doctoral level. The writers, researchers, and editors employed by our company have diverse backgrounds. Because most of them have Bachelor’s, Master’s, and even Ph.D. degrees in all major subjects, we can handle virtually every type of assignment. Essentially, we can provide an expert for the simplest to the most difficult assignments. You just need to provide as much information as possible about your assignment and we do everything else! Provide us with your instructions and we will follow them 100%.

How will I get my completed paper?

Your completed order will be found in the “Completed Orders” section of your profile. When the writer uploads the paper into the system, you will receive a notification about that and will be able to download it right away.

Who is going to work on my academic assignment?

All orders are handled by professional and experienced writers who are well versed in the academic writing process and are specialists in a specific area of research. We guarantee that the writer assigned to work on your paper will be a real expert in your major.

I have trouble submitting the order placement form. The page is not updated.

If the page is frozen on the stage of filling in the order placement form, the problem is obviously in the exceeded size of the attached files. Therefore, double-check if you have too large files. If yes, then you need to send all materials to the customer support representatives via the given email address.

Can I ask the writer to add more pages to my work?

You can place an additional order and indicate the number of pages to be added. Keep in mind that you will have to pay compensation since your writer will have to write extend the final paper. Should you face any problems, be sure to contact the company`s customer support agents.

I want my order to be revised but the time given for free revision has already expired. What shall I do then?

Just place a separate order entitled “Revision”. Since the free revision period has expired, you will need to pay for it.

When will I get my paper?

Since we ask for the deadline in the order registration form, you need to specify the due date, and then expect your paper closer to the deadline.

Do your writers upload papers earlier if they have completed them before the deadline?

If you want to get your paper before the deadline, for example, a few days before the due date, you have to pay compensation. In other cases, writers upload completed orders closer to the initially indicated deadline. We do not ask writers to hurry up with the order and upload it earlier if you have not paid for the earlier delivery.

Do you send completed orders to your clients via email?

Completed papers are uploaded into the system by your assigned writer. You are then able to find the papers in the section of “Completed Orders”. You can download the finished papers within the set deadline. We only send notifications via email, informing you about your final paper is ready for uploading.

I do not want to leave my phone number when filling in the order placement form.

Of course, we can not make you leave your phone number on our website. Nonetheless, be considerate that our company administration or customer support agents will not be able to get in touch with you in some urgent cases related to your order.

Can I send only one revision during the time given for free revisions?

No, you can send as many free revision requests as you need as long as you fit into the given time.

Who is going to complete my assignment?

We have a versatile team of great writers who are specialists in a variety of research fields and can handle assignments of different academic complexities. You should not worry about the quality of your writing – we will assign the writer who best matches your requirements.

Do you have writers who work on online exams?

Yes, surely, some writers on our team gladly work on online tests in the real-life regime. When placing the order you need to indicate that it is an online test or online exam, and then send all the materials needed for careful preparation. Make sure to provide all the required books, journals, and other information that could help your assigned writer prepare for the test in the best way. Last but not least, remember to leave your credentials on the online exam portal as well as indicate the time zone for taking the test.

I made a mistake when filling in the order placement form. I have stated the wrong paper type/ deadline/ paper length, etc. What should I do in this case?

After you have submitted the order registration form, you are not allowed to make any updates. However, you can contact the customer support agents and they will help you solve the problem. If some changes influence the overall price, you will have to pay compensation, for example, in cases when you need to receive the paper earlier or when you require more pages to be added to the final project.

When will I know that a writer is assigned to work on my order?

You can monitor the order status in your account in the “Order Details” section. When a writer is assigned, you will be able to see the writer`s ID and the order status will be changed to “Processing”, which means it is being written now.

Do I get any notifications about the writing progress?

Our customers get frequent notifications via email concerning the change of the order status, writing progress, new messages in the system, as well as the time when the order was uploaded. Apart from email notifications, you also have a chance to receive SMS notifications.

I can not register my order successfully. Why?

There are cases when clients can not successfully proceed with the order registration process. We advise them to look at the size of the attached files and reduce them to the allowed minimum if possible. In case you need to share many different files with instructions, send them via email to the customer support agents. In their turn, they will forward the information to your assigned writer.

If I choose the premium writing level for my order, do I need to pay extra when choosing a preferred writer?

When you choose the premium level of services, it automatically guarantees that you will be assigned one of the top 30 writers being a professional in the given research area. You will also receive a plagiarism report as proof that the content is original. However, if you want a specific writer to continue working on your orders – for example, that writer completed a few of your previous orders and you like his/ her to work on your future orders, you may indicate his/ her writer`s ID.

Does your company guarantee privacy to clients?

Sure. According to our company`s policy, privacy and confidentiality are of the main values. To guarantee privacy, we protect all personal and contact information of both our clients and writers. Besides, we never disclose any data to third parties.

How can I be sure that the paper was edited and proofread?

When you purchase VIP services, keep in mind that careful editing and proofreading are guaranteed. When you choose this service, you get a plagiarism report that serves as proof that your paper is original.

I have indicated the wrong deadline in the order registration form. How can I change the information there?

After the submission of the order placement form, you can not edit it. If you have found out that you previously made a mistake, contact the customer support representatives and they will help you with providing the updates. If you need a paper earlier, keep in mind that you will have to provide compensation for the earlier delivery. Customer support agents will help you to calculate the order price difference.

I want my order to be written by a writer who has already completed projects for me. How is it possible to do so?

If you like the writing style of a specific writer and if you are satisfied with the quality of papers he/ she provided, find his/ her writer`s ID and insert it in the corresponding field of your new order. Please consider that you will have to pay extra for this “Preferred Writer” option. Normally, the total sum for the order will require an additional 15%.

I can not pay for my paper.

If the payment can not be done successfully, it means there is an error in authorization or the very payment process. First and foremost, we advise clients to try paying from another card or try to proceed with the payment using some other browser. If nothing helps, you will need to contact the financial department for assistance.

What are your company responsibilities?

Once your order is placed, we begin seeking a writer with suitable qualifications. We also guarantee round-the-clock support. Our representatives will update you on each stage of the process, including plagiarism scanning and editing. Our agency grants to deliver the ordered assignments on time.

Can you assist me in doing a problematic assignment?

Our team comprises writers competent in doing assignments of different levels of complexity, i.e. from high school to Ph.D. You can provide us with your requirements before placing your order so that we could see whether we have the writer able to handle your task.

I paid for my paper but the system still asks me to pay.

Access your email to see whether there is a payment receipt and forward it to us. Remember to check the Trash/Spam folders. If no receipt is available, check your bank statement to ensure you were charged. The screenshot of your bank statement can be sent to us so that our Financial Department could trace your financial transaction. In case neither a receipt nor a charge on the bank statement is available, it means that your payment was not conducted. Try to use another credit card/browser/device/payment processing agency.

Where will my final work appear?

Here is how you can find your paper in your account: My orders – Completed orders – Click on your paper ID – your work will be uploaded to the “Files” section. If you still cannot find your assignment, contact our support agents for help.

Can I be sure that my paper is original?

We provide authentic content only. Each work is thoroughly checked by our professionals. Besides, each paper is created from scratch and is based on in-depth research. If you order your writing project from us, you can be confident it will pass all checks for plagiarism. You will be also able to test your work for originality by our scanner PlagiarismSearch once it is sent to you. Such a checker as Turnitin is not used by our agency since it automatically saves the checked documents, which means the same task cannot be scanned twice.

How can a refund be provided in the form of bonus credits? How can these credits be used then?

Please contact our customer support representatives (by phone or Live Chat) or our Financial Department (via email: and tell us about your decision. Bonus credits will be issued to your account once your refund application is analyzed and approved. As soon as the bonus is credited, you will be able to use it to pay for your assignment. Bear in mind that bonus credits will become available in your account the moment your refund application is approved.
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